1. *All payments are due at the time of service. We accept cash, checks, and major credit cards. We add a 3% service charge for credit card transactions.

  2. *Remote log-on support is charged at a 30-minute minimum.

  3. *Technical questions answered by phone or email are charged at a 15-minute minimum.

  4. *Customer Loyalty Service Packages are pre-paid - and you can use this service anywhere you live or travel. We help people all over the world. (please remember the time difference when you call us from Australia. :-)

  5. *Rates and service offerings subject to change. But we rarely change them.